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Outgong mail Test connection failed

manitgl

Hi,

I had updated the mail server provider in the JIRA, it shows the following error,

Unable to connect to the server at mail.techmindsindia.com due to the following exception: java.net.SocketTimeoutException: Read timed out.

Kindlly assist..

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Thomas Deiler_db00h3

Dear @manitgl,

the Java exception says that the requested host didn't answer in time. The reason can be that the host was to busy to respond. Try to increase the time out.

If this doesn't help, do a

telnet mail.techmindsindia.com 25

telnet mail.techmindsindia.com 587

and see if anything happens.

So long

Thomas

Thomas Deiler_db00h3

Dear @manitgl,

you didn't come back, yet. Is your problem solved meanwhile?

So long

Thomas

manitgl

Hi Thomas,

Sorry for the delayed reply, i will check with your suggestion and let you know..

manitgl

Where i have to the increase troubleshoot with telnet, either in the JIRA application hosted server part or it in the SQL database server...