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Custom SMTP on SD

Oleg Kosmakov

Hello all, I have some problems while try to set my custom email server in system settings -

1. If I set to us IMAP I got error

"No login methods supported!"

2. If I set to use Secured Imap I got error:

"unable to find valid certification path to requested target"

Please help , how I can set my custom email server?

server addr. mail.chuser.ru

(993 - IMAPs. 19943 - imap)

Accepted answers

Timothy

What are you trying to do? SMTP is for sending emails. IMAP is for retrieving emails.

All comments

Timothy

What are you trying to do? SMTP is for sending emails. IMAP is for retrieving emails.

Oleg Kosmakov

I did not correctly put it - I need a IMAP for retrieving emails.

But when I try to use my mail server I got errors above..Why?

Timothy

Looks like you're hitting into a certificate issue where you may not have added the right server certificate into the JVM that is running Jira.

Please view this KB:

https://confluence.atlassian.com/kb/unable-to-connect-to-ssl-services-due-to-pkix-path-building-failed-779355358.html

Oleg Kosmakov

The only problem is that on a Cloud Jira SD I can not connect to my mail server. The errors above I indicated.

Oleg Kosmakov

The problem was in the settings of my mail server. I decided.

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