Automatic Issue Assign between roles

Question

Hi, I have two roles:

PrimaryRole and SecondaryRole.

When an issue enters a certain status, the assignee (Primary Role) can use the "Reassign" transition and a post function will assign it to the SecondaryRole. The "Reassign" transitions to itself.

My problem is when the SecondaryRole tries to Reassign it back to the Primary Role. The condition to assign it back is met but the assignee stays the same. I'm not sure why.

Any ideas? Should I be clearer? Thanks!

Mauricio Gonzalez · Answer

Sure:

1. Issue will be assigned to random user among those in project role PrimaryRole, except if current assignee is already in the project role. 
Post-function will only be executed if the following boolean expression is satisfied: isInRole(%{Assignee}, "SecondaryRole")
This feature will be run as user in field Current user.

2. Issue will be assigned to random user among those in project role SecondaryRole, except if current assignee is already in the project role. 
Post-function will only be executed if the following boolean expression is satisfied: isInRole(%{Assignee}, "PrimaryRole")
This feature will be run as user in field Current user.

The rest are default post functions. 2 works fine. 1, even though is met (i had it update the description if the condition was true) is not making the assignment back to PrimaryRole. Thanks!

Gaston Valente_dzz4x1 · Answer

Mauricio,

Can you post the post function code that makes the assignment and the list of post functions that gets executed in that workflow transition?