How to reset admin password in JIRA 7

Question

I installed Jira and forgot my admin password. every time I request it the e-mail never shows up. This is a server instance I am running on tomcat.

Last time this happened I just uninstalled and re-installed. I also have confluence but that is a different virtual tom cat server.

version 7.0 on windows laptop

Nayereh Keramatnezhad · Answer

Follow this instruction

https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html

Mike Huber · Answer

Getting the same results as Charlie with Jira 7.9.2.  After resetting the password in the database, the hash appears in the credentials filed of cwd_user.  Attempts to logon to Jira continue to fail.

Charlie.Wang · Answer

I tried each steps in that article several times, still failed. any new solutions?