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Why are my custom workflow statuses not displaying as "Status" options when building a filter?

Ben McPhee

I have created a workflow for a particular project, and it is working as expected, with the statuses all available for selection on the appropriate issue types.

When I go to create a filter, however, the system does not find / display all of the possible Epic statuses that exist in the workflow.

Why are they not being found / how can I get them to display so that I can create filters / dashboards based on different status values?

Accepted answers

All comments

Simple Tyler

Hey Ben,

If you create your filter and type out the full status in quotes does the filter return the right results?

Tyler

Ben McPhee

It does not. It will not recognize any statuses except the ones immediately visible in the dropdown (and obviously, I'm not sure how those ones have obtained priority):

Simple Tyler

If you switch to the Advanced view and type in status = "Backlog" does that return anything?

Ben McPhee

It results in the following error, even though, as you can see in the background, Backlog IS a valid status for an Epic in this Project...

Backlog Invalid Status.png

Joe Pitt

Filter options only appear if they are in every project and issue type included

Ben McPhee

Yes, but the second I introduce a specific Project, I am no longer able to filter on most of my Status values (from the Project's workflows). So if I leave Project to ALL, I can't get my Application Area filter, and I specify a Project, I can't get my Status filter...

Ben McPhee

But thank you - specifying the Project did allow me to use that Application Area value in the filter.