Jira Software and Rational Synergy Integration

Question

We are currently using Ration Change and looking to adopt to Jira, however we are not able to get any help on how to integrate Jira with Rational Synergy.

Earlier we had very good integration between Ration Change and Synergy, but replacing Rational Change with Jira leaves us in void when we Jira and Rational Synergy Integration is thought of.

Any help on integrating Jira Software server with Rational Synergy is appreciated.

David Baldon · Answer

In this thread both Ration Change and Rational Synergy are referenced. Are they the same? It makes it confusing to understand the goal of the OP.

We use Rational Synergy for our SCM and are currently implementing Jira. I'm looking at what the integration points are between the two. A couple of use cases are

* I complete (check in) a Synergy task indicating that I'm done with a code change and I need the related Issue in Jira (bug, child task, etc.) to be updated to show that the Issue is code complete and set the status such that the next team member can proceed with their task
* I am assigned an Issue in Jira (bug, child task, etc.) and after deciding that a code change is needed, I need to create a Synergy task passing through information such as the Issue ID, the Issue description, etc that will be placed in the Synergy task fields.

It sounds like this is doable. Are you aware of where I could find sample code that does something similar?

Nic Brough -Adaptavist- · Answer

Yes, you'll need some code that can play the changes in Synergy over to Jira over the REST API, and then some webhooks or code in Jira to play the changes there back over to Synergy (although I don't know if Synergy can support that)

Rajnish Mishra · Answer

Each task in Rational Synergy can be linked with one or more defect in Rational Change. In synergy if we check a task we can see the defect number/ID with which it is linked.

Similarly in rational change if we check a defect then we can see the associated task number and it's details.

So is it possible to do this type of integration between Synergy and Jira. So that in Synergy we can link task with DN id. And then if we check the DN in Jira it should show the associated Synergy task that are linked with it.