Is there a way you can add a specific group of 'TO' people a notification is sent to?
I know there's already 'Customers Involved', 'Reporter' and 'Approver'. Are there any other options? I want exclude the Reporter from receiving comment added notifications, but the reporter is included in the customers involved group. I only want request participants, assignee and watchers to receive notifications for Comments Added.
Does anyone know how to do this?