I need a JQL to find how many tickets are not resolved or closed that are older than 4 days?

Question

Please help me with above requirement

Edwin Kyalangalilwa · Accepted Answer

Hi Rajesh,

It is something like

status != Resolved AND created <= -4d

Domenico Manzo _Actonic_ · Accepted Answer

Issues which has been created more than 4 days age and not resolved yet:

resolution = EMPTY AND created <= -4d

Issues which doesn't have any activity more than 4 days and not resolved yet:

resolution = EMPTY AND updated <= -4d