The Configure Sidebar option is not working in Confluence 5.5

Question

The "Configure Sidebar" option in my sandbox instance is not working. By default, it is set to "Child Page" and when I click on "Configure Sidebar" nothing happens!

I think, I might have played with some with some settings which has disabled this functionality. Please guide.

Giuliano C. · Answer

Hey Prateek,

Since there's no customisations configured in the Look&Feel session, as you mentioned some settings to be configured, I believe the Theme used for the instance is the same. So, can you check and schedule some downtime to run the instance in Try to run Confluence under Plugin Safe Mode to see if it will helps.

Also, when you click on the sidebar for Space Tools, can you check what the developer console will give you? For example, in Chrome, you can go with Right Click > Inspect Element.

Hope it helps you, sir. In case of having this issue persisting, please, don't hesitate to raise a new ticket in our support channel: https://support.atlassian.com

Kind Regards, 
Giuliano Tenedini
Confluence/Crowd Support

Prateek Bansal2 · Answer

Also, it shows the option both on the sidebar and in space tools.. but when I click..nothing happens!!

Prateek Bansal2 · Answer

Thanks. This issue is across all spaces and not just one space. I checked all "Look and Feel" layouts are set to default. All the global ones in the admin console are also set to default.