we have created a service desk instance, added multiple admin accounts and all working ok. When trying to link Confluence, it runs a network connectivity test, and somehow wipes all admin users from the DB, meaning we then cannot log in.
All accounts are somehow deleted, meaning the only option is to recreate Jira from scratch. this is the 4th time we've now had to re-build Jira because of this. i can see no reason how running a connectivity test between conflence and Jira should be able to delete active admin accounts.