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Import issues with Attachemnts

Sravan Kumar_mutdmf

Hello All,

I am trying to bulk import with attachments, to start with I just tried and tested with 1 attachment, and it throwing me the error.

I placed the attachment in the imports folder and gave the location in the attachments column but its not taking it: M I giving the location correct? Please see the below Image and advice.

Thank You!!

Accepted answers

All comments

Dave Theodore [Coyote Creek Consulting]

Check this other question. I answered this a couple days ago.

Sravan Kumar_mutdmf

Thank you Dave!

basically what I did was added attachments to a test issue and placed their respective URL's in the attachments column. The attachments got imported but when I tried to view them it says cannot load the image. Please see the image below: Attach Error.PNG

Dave Theodore [Coyote Creek Consulting]

Can you download the attachment in a browser if you paste in the URL from the CSV? I'd also test it using curl from the Jira server operating system to verify it's not a connectivity issue. I've done this many times and it definitely works, as long as Jira can access the URL. It does need to be a full URL in the CSV file and not just a relative link.

Sravan Kumar_mutdmf

No- I cannot!! when I copy pasted the url in the browser its asking for Jira's Credentials: Like I said I attached all the attachments to a test Issue in Jira, then copied the file locations into the Attachments Columns in the CSV file: So I am guessing due to credentials issue its throwing the error? So where else can I upload the attachments and can get the URL please?

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