Our company requires a W-9 to be completed along with an ACH authorization form. Emails to advocates@atlassian.com have gone unanswered. Has anyone been able to get a hold of a real person that can provide billing support at this company?
Hi Alan,
have you already tried reaching support at https://support.atlassian.com/ ?
Thanks for letting us know you need help with the W-9 and ACH auth.
I have opened a ticket for you on our support portal, at https://support.atlassian.com/contact. Please stand by for an email from that system.
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