Workflow dropdown doesn't appear in view Issue screen though a step has 3 transitions

Rajesh Kumar Reddy Guvvala

Hi All,

I have created a workflow. The step "Open" has 3 transitions - Start Progress, Resolve, Close

but in the view issue screen only Resolve & Close buttons appear. There is NO Start Progress button and NO Workflow dropdown.

I need atleast the Workflow dropdown else I can't proceed with Start Progress.

 

Thanks in advance,

Rajesh

Nic Brough -Adaptavist-

There is a condition on "start progress" that your account does not match.