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Problem with Bulk Editing

TTG_Support

Hi,

I'm trying to bulk edit a list of tickets and I get a message:

N/A

Edit Issues

NOTE: You do not have permission to edit the selected 106 issues or at least one issue has a status that forbids editing.

Where can I see list of statuses which are disabled for editing?

Thanks!

Accepted answers

All comments

Jack Brickey

unsure the exact cause but will offer the following approach to figure it out.

assuming there are multiple statues w/in the list try breaking them apart. change query to be by specific status. See where the bulk edit fails.

Tarun Sapra

This generally happens if one of the tickets is in "closed" status which by default doesn't allow issues to be edited.

Jack Brickey

indeed the likely candidate. you would need to reopen, edit, close.

TTG_Support

It's indeed the "Closed" status. Is there a way to make this status editable or reopen --> edit --> close is the only workaround?

Thanks!

Jack Brickey

re: allowing editing of closed issues

added as separate answer as it is separate question:

https://confluence.atlassian.com/jira/allow-editing-of-closed-issues-138704.html?_ga=2.52986091.272351579.1516632992-174962726.1509369656

Nic Brough -Adaptavist-

Your other option is to remove the "do not edit" flag from the "Closed" status. Or, limit the permission to just administrators.

Workflow properties on status are your friend for that.

Tarun Sapra_2ab78x

hello @TTG_Support You can make the issues at closed status editable, if you follow this guide - https://confluence.atlassian.com/jira/allow-editing-of-closed-issues-138704.html