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Cannot add youtube video or twitter stream with widget connector (grey gear)

Georg Freidl

i have a trouble with the Widget connector i.e. by adding a Video or Twitter stream to any site in confluence. In the Webbrowser console i became an "500 internal Server" error.

by adding a Video, in the widget connector popup, the preview shows only an Grey gear Icon.

by adding a twitter stream, i can see the preview, but after click on the button "insert", nothing happens. the site would be autosave, but when i make another Change (add text), the Save button persists grey and not functional.

Accepted answers

Shannon S

Hi Georg,

Does this occur with any Youtube video or Twitter stream?

You said this occurs with any site; do have several Confluence instances running? What version are they on, so I can test with this?

Thank you!

Regards,

Shannon

All comments

Shannon S

Hi Georg,

Does this occur with any Youtube video or Twitter stream?

You said this occurs with any site; do have several Confluence instances running? What version are they on, so I can test with this?

Thank you!

Regards,

Shannon

Georg Freidl

Hy Shannon,

thank you for your fast answer.

Yes, this occur with any youtube video or twitter stream.

WIth any site i mean the pages Sorry, for my bad wording

After further tests we have with have problems with several macros (Widget Connector, Content Report Tables' ...)

Can this happen with my migration from Version 6.0.1 (Windows 2008R2 + MSSQL) to 6.6.1 (CentOS 7 + MySQL)?
I've followed the migration path.

Shannon S

I don't think that would affect it, Georg.

Are you able to see what's going on in the Confluence Server Logs when you try to do this?

Are you behind a proxy or firewall? Are you able to bypass the proxy and test if it works?

Does the problem occur on several browsers?

Regards,

Shannon

Georg Freidl

yeah, but i cant interpret the logfile can you give me support? i can deploy the logfiles on my webserver.

The firewall was completely deactivated and i'm not behind a proxy.
the problem occurs in every browser.

Greetings,
Georg

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