How can I switch Jira software to Jira Core ?

Yann Dumelie

Hi,

I did purchase the Jira Software on cloud but did a mistake as I thought it was Jira Core (yes, I'm new to Jira ;o)

How can I "switch" my license to move from Jira Software to Jira Core without loosing what I already entered in Jira Softxware ?

Thanks in advance for any help.
Yann

somethingblue

Hi Yann,

I have created a ticket for the Customer Advocates to reach out to you regarding this issue.

Cheers,

Branden