I have created groups on jira service desk for my issues, but i would also need subgroups if that is possible ...
Can anyone help? At least respond..... ?
I am also trying to find out the same. Can someone help?
Hello! Currently it is not possible to create sub-groups or sub-request types in Jira Service Desk. One way to implement something like this would be to use a field to indicate the sub-group that the issue belongs to. Please check this other similar question:
I hope this helps.
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