Problem with moving issues in step 3

Question

Hi, I am trying to move an issue from project A to project B. In step 3 some fields are presented to set up values, but at the bottom there are no buttons to move to next step or go back again. Moving issues from project B to A works, buttons are shown... Problem is not user specific and reproducable in IE, Chrome and Firefox, but there is no shown error. The whole

is just missing in the html-code. Has anybody an idea how to fix that? Regards, Jochen

somethingblue · Answer

Hi Jochen, * Is this Server or Cloud? * How long has this been going on? Here is a screenshot from a Server instance, however, the same holds true for the Cloud instance as well: I took a look at the Inspector in Firefox and Safari and the checkbox area next to "Use the above project and issue type pair for all other combinations" is a

whereas the Next and Cancel buttons are in a

tag. If this is a Server instance I would put JIRA in Safe Mode and see if you can reproduce the issue. If you can then we know add-ons are not causing this and we'd want to look at the browser and the proxy next. Next I would try an Incognito/Private browsing and see if that helps. Next I would bypass the proxy and see if you run into the same issue. Let me know what you find and we'll go from there. Cheers, Branden