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Issues with JIRA CORE Today

Ben Hunnicutt

1.) Staff cannot log in (they go through all of the cookie and browser clearing routines and not able to log in)

2.) Staff who are logged in do not get a full "issue" load when they navigate away from their dashboard. Shows un-formatted text to the left side of the screen.

Accepted answers

All comments

Nic Brough -Adaptavist-

Server or Cloud?

If Server, what do your admins say?

Ben Hunnicutt

Cloud. admins say that it might be a "new" cookie that interferes with function.

Ben Hunnicutt

I cleared my old atlassian cookies so a new one would load and sure enough I now can't even get in.

Nic Brough -Adaptavist-

Ok, that needs to go to Atlassian support as soon as. Https://support.atlassian.com/contact

I'd want to ask your network admins if they've made changes to your network or browser software around the time it started to go wrong, and I'd probably like to try a different browser too, but get the call in earlier with Atlassian rather than wait.