How to integrate Jira Service Desk with GLPI asset management

Question

Dear Team,

We use GLPI assset management for long time, now we try to use Jira Service Desk (cloud edition) in customer support. How can we integrate theses apps ?

Umut Mirza · Answer

Hi @Julie d_Antin _Elements_

Sorry for replying late. We are looking for a solution for the Jira cloud edition. If we have any solution which will let us integrate Glpi ITAM on-premise and Jira Cloud please let me know.

Thanks,

Julie d_Antin _Elements__bsgnak · Answer

@Umut MirzaAre you looking for information about an integration using Jira on premise or cloud? Asking because the blog article shows Jira Service Desk on premise, but the OP asked about cloud, and there are some differences in the on premise vs cloud version of Elements Connect (the new name for nFeed).

unknown · Answer

Seems moved to https://valiantys.com/en/blog/agility/connect-asset-management-tool-jira-help-desk-nfeed/