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Confluence server mobile app doesn't work with self signed certificate

zoha khoshnoodi

I create a self signed certificate to start confluence server mobile app, but it doesn't work. I search it and find that this happened because of self signed certificate.I want to ask : is there any way for self signed certificate to connect to confluence server application?

Accepted answers

Thomas Deiler_db00h3

Dear @zoha khoshnoodi,

most probably the app will ask the phones CA cert store, if the SSL certificate of the serve can be trusted.

This will return a NO.

To fix it, you have to manually do this on your phone. Best google for "self signed certificate android".

So long

Thomas

Jenny_uvd67r

Hi @zoha khoshnoodi

In the latest release of both the iOS and Android apps we've enabled login for sites with a certificate that's self-signed or from an unknown Certificate Authority - to do this you'll need to install the certificate on your device.

For more information on how to do this, check out our knowledge base article.

Thanks

Jenny

All comments

Thomas Deiler_db00h3

Dear @zoha khoshnoodi,

most probably the app will ask the phones CA cert store, if the SSL certificate of the serve can be trusted.

This will return a NO.

To fix it, you have to manually do this on your phone. Best google for "self signed certificate android".

So long

Thomas

Thomas Deiler_db00h3

Dear @zoha khoshnoodi,

have you fixed your problem? What was the solution?

So long

Thomas

zoha khoshnoodi

@Thomas Deilerthank you so much.
I didn't guess after almost one month you answer my question and already I forget about it , I checked my email and found your answer.

I google it and find something but I didn't understand clearly, because they said that I should create ssl certificate for android and you know I create a self-signed certificate for my confluence before that too, I want to ask "Are they the same or not? " If your answer is yes does it means i should remove old certificate and replace with this new? or should I just create certificate for android and it doesn't relate to confluence's certificate?

zoha khoshnoodi

@Thomas Deiler thank you so much.
I didn't guess after almost one month you answer my question and already I forget about it , I checked my email and found your answer.

Jenny_uvd67r

Hi @zoha khoshnoodi

For more information on how to do this, check out our knowledge base article.

Thanks

Jenny

zoha khoshnoodi

Thank you dear @Jenny

it's really useful and I found that I need to update my confluence because its app support on confluence 6.8 and later.

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