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How to create an auto assign to previous assignee in Jira?

alexxkey

I don't know how create auto assignment to previous assignee using custom field and post function when I change issue status (or dragging it to other status column on the board). Here, at this community a read other comments, but there is still no clear understanding except "create custom field" and use post function.

Can somebody explain me how to do that in detail? Like "chose that menu, click certain button, then go to some settings etc"? I can use post function to assign next assignee, but don't know how to assign previous.

Here I illustrate what I mean.

Thanks in advance for help.

Accepted answers

Thomas Schlegel

Hi Alex,

do you have the "Jira Misc Workflow Extension" or the "Suite Utilities for Jira" app? You need a post function to copy a value from a custom field to the assignee field. That is not working out of the box.

If you have one of these, I can give you a step-by-step solution.

All comments

Thomas Schlegel

Hi Alex,

If you have one of these, I can give you a step-by-step solution.

alexxkey

No, I don't have, but I thought there is no need of third-party plug-in and it is possible to resolve this question using Jira tools.

So, I can use auto assign to next user but can't use auto assign to previous (last) without any plug-ins?:)

Thomas Schlegel

Not as far as I know. You have to put the actual user in a custom field, every time you make a transition in our workflow. That's ok with Jira out-of-the-box.

But for copying the user from the custom field to the assignee field, there is no function in Jira.

alexxkey

Ok, I get it. Can you describe how to do that using JMWE?)

Priyanka Lavania

This can also be done using Assign to last role member in script runner post function

Graham Twine

This response should be down voted.

Please do a little more than say oh yes I have an awesome idea but i will not tell you

Priyanka Lavania

Hi @Graham Twine

If you have Adaptavist script runner plugin, you can use its post function on workflow transition, name of the function is - assign to last member of the role,

It will reassign the ticket to the person who was previous assignee from that role.

Steps:

Open desired workflow in edit/draft mode.
Click transition on which the action is needed
Click Add post function
Click Script Post-Function
Click Add
Select Assign to last member of the role (script option)
Select the role (check other options if you want on this screen)
Click Update
Publish the workflow

Hope this helps

Regards,

Priyanka

Graham Twine

Thanks @Priyanka Lavania

I am quite comfortable in groovy. The issue at hand is this.

The last person who was assigned to the issue is in most cases not the developer I am attempting to assign the issue to.

The person is the first person to have the issue when it enters a given state.

Graham Twine

This is quite an old post however in the event that someone stumbles upon it.
It turns out this is quite simple in automation for jira