After recent degraded mode on bitbucket can't to push my commits to repository

Question

remote: error: cannot lock ref 'refs/heads/master': Unable to create '/data/c01/n07/p/vp0655/data/d-777/r-22526777/refs/heads/master.lock': File exists.
remote:
remote: If no other git process is currently running, this probably means a
remote: git process crashed in this repository earlier. Make sure no other git
remote: process is running and remove the file manually to continue.

How to remove this file?

Thank you.

mdevil86 · Answer

Hello! It was on public server bitbucket.org. I've already solved tihs issue. Thanks.

Caterina Curti · Answer

Hi Дмитрий,

We have some documentation on this error here (see Cause #5).

You can resolve it by deleting the lock file itself. More details from the page linked:

This tends to occur when older versions of Bitbucket Server or Git are being used on the server side. Ideally you should upgrade to the latest version of Git and Bitbucket Server. To resolve this in a one off manner, manually delete these lock files from the file system of the server. The path in the error above should tell you where these lock files are located. In the example above, you would navigate to /bitbucket/home/shared/data/repositories/<REPO_NUMBER>/refs/heads and delete test.lock.

Which version of Git is installed on the server?

Cheers,

Caterina - Atlassian Support