Currently we're using script runner to update some custom fields (configured as text (read only)) to track the number of transitions. But unfortunately we don't want to distract the users on the screen with these values. It's more an internal thing which should be accessible only to a few people.
Currently I don't see any other approach than having these custom fields on the screens. Otherwise we are unable to edit the fields during transitions.
I guess we are not the first ones running into to issue so my question is: is there a better way to store issue related values internally?
