How can I prevent an issue from being created if the same issue type exists?

Etai Dori

Hello,

Am using automation to create an issue on transition.

Am looking for a way to prevent the issue from being created if an issue of the same type exists within the epic that is being transitioned.

For example, I have the following workflow: 

1. Open

2. Requirements

3. Development

Initially when I move from Open to Requirements, I want to automatically create a requirements issue type.

On the other hand if I move back from Development to Requirements, I want to open the existing requirements issue, instead of creating a new requirements issue.

Thank you very much in advance.

Scott Harwood

Hi Etai,

You should be able to do this with entity properties, so when you transition the epic, you can mark with a property saying that the issue has been created, preceding that you check the non-existence of that property. Here is an example:

Let me know if that will work for you.

Cheers,

Scott.