nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Side panel vanishes in Chrome - any solution?

Daniel Temple

The new Jira UI is heavily reliant on the menu items in the side panel. However in Chrome, when I click from there to e.g. a list of issues (like a filter) the list of issues is shown in full width - and there seems to be no way to get the side panel back - or navigate away from the list to e.g create a new issue.

This can't be right surely?

Seems OK in Firefox.

Accepted answers

Shannon S

Hi Daniel,

Is the sidebar collapsing, or does it load blank?

There appears to be an issue where it loads blank for some users.

JRACLOUD-68518

You can test this by using Incognito Mode or clearing your Chrome cache and see if you can view it that way.

If this isn't the issue, can you show me a screenshot of what you're seeing?

Regards,

Shannon

All comments

Shannon S

Hi Daniel,

Is the sidebar collapsing, or does it load blank?

There appears to be an issue where it loads blank for some users.

JRACLOUD-68518

You can test this by using Incognito Mode or clearing your Chrome cache and see if you can view it that way.

If this isn't the issue, can you show me a screenshot of what you're seeing?

Regards,

Shannon

Daniel Temple

Thanks for getting back.

The sidebar is just "not there" (collapsed I guess), once I've followed a link to e.g. a filter. Initial load of page works OK. Cache clear with Ctrl-F5 does not help. Only see the problem in Chrome. Here's a screenshot:

Shannon S

Daniel,

I had a look at a few of the customer tickets internally linked to that bug, and they're seeing the same behavior, so you are affected by the bug.

Can you confirm if you open in Incognito Mode and disable all Chrome add-ons, does the problem still occur?

Regards,

Shannon

Daniel Temple

Just being in Incognito mode seems to make it work OK. I don't have many add-ons though.