Hello support,
JIRA is not loading or starting for me. Could you please help?
Hi Joe,
We'll need a bit more information in order to understand what the issue is.
Can you show us the error messages from your Jira Server Application Logs, and what the browser says when you try to navigate to Jira?
Regards,
Shannon
Hello Shannon, I replied back and attached the log and some some screen shots for your reference.
Can you let me know where you've done this? I'm not seeing anything attached to this question.
I replied back to the last email that you sent. Thanks…
Should I re-attach? If so, can you forward me the link? Thanks…
Best Regards,
Joe Tsang
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