Is there a way to define the columns displayed in the customer portal search in service desk?

Rashmi Belur

Hello,

 

My service desk 3.4.0 shows only type,Id,summary,servicedesk,status and reporter when customer goes to my Requests or organisation requests.

Is there a way to show assignee column in the list?

H K_4o5qpi

Hi,

unfortunately it is not :-(

But there are already tickets for this issue you can vote for. Take a look at:
https://jira.atlassian.com/browse/JSDSERVER-4580
https://jira.atlassian.com/browse/JSDSERVER-3932