A Jira user doesn't "see" a project

Question

Hi,

I have a problem with a Jira user.

I added this user to a Jira project A (in the People tab); after that he didn't see the project A itself. He was already associated to another project B in the same manner of A and he saw the project B.

I compared the A and B project configurations, but i didn't find any differences.

Do you have some suggestions or some checks I can do?

Thank you, regards,

Alessandro

Alexey Matveev · Answer

When you added the person to project A to which role did you add the user? Does the role have browse permission for the project?

unknown · Answer

The user sees the filter associated with the board (I used the "Log in as user' functionality and checked this feature).

Alexey Matveev · Answer

Kindly make sure that the user can see the filter which is defined for the board