nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Is there a way to show exact date and time?

H K_4o5qpi

Hello,

the dates and time shown in our tickets in Jira Service Desk are sometimes only relative dates. It would be helpful to get the exact date and time instead.

E.g. we got a ticket with created "yesterday". I really would like to know if it was actually created at maybe 8:30h or 17:15h!?

Is it possible to change that?

Accepted answers

Alexey Matveev

Hello,

If you are on Jira Server/Data Center kindly have a look at the following KB

https://confluence.atlassian.com/jirakb/disable-relative-dates-in-jira-applications-414187622.html

All comments

Alexey Matveev

Hello,

If you are on Jira Server/Data Center kindly have a look at the following KB

https://confluence.atlassian.com/jirakb/disable-relative-dates-in-jira-applications-414187622.html

H K_4o5qpi

Thank you. That's what I was searching for!

Jack Brickey

I'm glad this question was asked. I have been meaning to research this as I really dislike relative dates. That said it appears that for Cloud there is no solution at this time? If anyone knows otherwise I welcome the insight.

Casey Daniell

Nice. The relative general dates have bugged us for a while, but never were something that I wanted to spend the time to research. Glad I stumbled on your answer -- I just wish this was in the UI instead of a properties file.

Aimee Heigold

I haven't been able to fix it with the answers provided. I wsa wondering if there were any ideas for the cloud? Thanks!

Bernd Anderer

I would like to know that too.

Maxime Courtin

I am interested in too.
It seems strange that it does not exist, it is the basis of a support tool.

Robert Salesas

Very annoying... lots of people don't know about the hover trick, and more annoyingly the mobile (mostly) works fine. How do we disable relative dates on the Cloud version?

Paul Stansberry

Is there a solution for customers on Jira Cloud?

Beau Brown

Apparently, at Atlassian, where they measure response times to support issues in months and years, minutes and hours are a rounding error.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira-service-desk

date

time