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"Start Work in JIRA and activate task" not enabled, even though time tracking in Mylyn is on

Brian Kotek

I've tried to enable the time tracking option for the Jira connector for Mylyn. In the Mylyn preferences, I have checked the box for "Track time in Eclipse when task is active". However, the button to "Start work in Jira and activate task" is disabled for my tasks (greyed out). I cannot figure out how to enable this or why it is not allowing me to select it. Anyone have any idea?

Thanks,

Brian

Accepted answers

jjaroczynski

Hi Brian,

The 'start work' button is available under few conditions. Issue must be in 'progress' or in 'stop' state. Those states come from JIRA default workflow. If you have modified your workflow heavily then it will not work for you. Here is the code:

IN_PROGRESS_STATUS = "3"

START_PROGRESS_OPERATION = "4"

STOP_PROGRESS_OPERATION = "301";

OPEN_STATUS = "1"

protected static boolean isTaskInProgress(TaskData taskData, ITask task) {
return isAssignedToMe(taskData, task) && isInProgressState(taskData) && haveStopProgressOperation(taskData);
}

protected static boolean isTaskInStop(TaskData taskData, ITask task) {
if (isAssignedToMe(taskData, task) && haveStartProgressOperation(taskData)) {
return true;
} else if (!isAssignedToMe(taskData, task) && isInOpenState(taskData)) {
return true;
}

return false;
}

Cheers,

Jacek

All comments

jjaroczynski

Hi Brian,

IN_PROGRESS_STATUS = "3"

START_PROGRESS_OPERATION = "4"

STOP_PROGRESS_OPERATION = "301";

OPEN_STATUS = "1"

Cheers,

Jacek

HoneyD

@Jacek, Is it possible to put a custom workflow step into 'progress' or 'stop' state? I have a 'Code Complete' step with an outgoing transition of 'In Progress', but I can't Start Work from Eclipse.

jjaroczynski

Hi,

Your 'Code Complete' step should contain transition to 'In Progress' but that should be a default JIRA transition with ID=4 (START_PROGRESS_OPERATION = "4"). In such case the 'Start Work' button should be enabled.

HoneyD

Thank you for your response! Yes, the transition to "In Progress" exists from "Code Complete" and I have verified this by tranistioning a test issue in Jira from "Code Complete" to "In Progress" successfully. However, the "Start Work" button is disabled when a Jira issue is in "Code Complete" status. Is there anything else I might be able to do to resolve this? Thank you!