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Error while trying to update a custom field using REST API

Mahesh_7x511e

I am trying to implement a functionality to auto close few tickets which meets a criteria. I am getting the errors mentioned below while making the API call to resolve the issue.

Command I am running:

curl -D- -u admin:admin -X POST --data @oracle_decomm_close_2 -H "Content-Type: application/json" "https://jiraxx.xxxx.com/rest/api/2/issue/DECOM-40322/transitions?expand=transitions.fields"

cat oracle_decomm_close_2
{
"update": {
"comment":[{"add": {"body": "Automatic closure of Oracle decommission ticket"}}],
"worklog":[{"add": {"timeSpent":"1m"}}],
"customfield_14881":{"value": "NO"}
},"transition": {"id": "5"}
}

Error:

{"errorMessages":["Can not deserialize instance of java.util.ArrayList out of START_OBJECT token\n at [Source: com.plugenta.jiraauditor.filter.RestReadingServletRequest$1@388e8ec2; line: 1, column: 139] (through reference chain: com.atlassian.jira.rest.v2.issue.IssueUpdateBean[\"update\"])"]}

New to json. Any help on this is highly appreciated.

Accepted answers

All comments

Alexey Matveev

Hello,

Do you mean that the problem is with customfield_14881? Are you sure about it? Did you try to do the POST without customfield_14881? Did it work? If you are sure that the problem is withcustomfield_14881then what is customfield_14881 custom field type?

Mahesh_7x511e

Thanks for getting back Alexey.

I am not quite sure where the problem is. I figured that customfield_14881 is required to transition the ticket status to "Resolved". It wouldnt let me close the ticket from the front end, if this field is not set.

I am not sure how to find the type of the custom field. But I did a GET on an existing ticket, and found the below for this particular custom field.

"customfield_14881": {
"id": "17533",
"self": "https://jiraxx.xxxx.com/rest/api/2/customFieldOption/17533",
"value": "NO"
}

Please excuse my mistakes. Any help or guidance is appreciated.

Alexey Matveev

Your JSON should be like this

{
"update": {
"comment":[{"add": {"body": "Automatic closure of Oracle decommission ticket"}}],
"worklog":[{"add": {"timeSpent":"1m"}}]
},

"fields": {
"customfield_14881":{"value": "NO"}
},"transition": {"id": "5"}
}

Mahesh_7x511e

Tried that.

I get HTTP/1.1 500 Internal Server Error

Can I enable additional logging to see specific errors?

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