Send email when a comment is made on closed issue

Rob B_jadbuo

We have customers emailing which comments on our issues, but if they are closed we don't look at them so we miss the email.
Can we get an notification / email sent when a comment (The email) is made on a closed issue?
Thanks

Alexey Matveev

Hello,

Do you mean that if a user sends a email with a comment for a closed issue, the comment is actually added but you do not receive notifications? Because usually there is a status property in workflows which forbids editing issue while in the closed status. In this case a comment will be not added to the issue and you will not receive a notification.