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Kanban Backlog Not Available

Paul Hartness

I'm using JIRA Software Server 7.6 and I don't get the option to enable the Kanban backlog. The configuration page for the board's columns does not contain a panel to enable the backlog

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Tinker Fadoua

Hi Paul,

Did you or your JIRA Admin check the Add-ons to make sure that all the modules are enabled?

Paul Hartness

Which add-on do I need to enable? I've had a look and I cant see anything of relevance

Tinker Fadoua

I was asking you actually if you checked your modules. Let me check it for you.

Paul Hartness

Thanks, I've had a look and I cant see anything that needs enabling or anything that is enabled that looks like a Kanban backlog feature :-(

Tinker Fadoua

Hi Paul,

Click on ellipsis on your Kanban Board -> Board Settings

You will be able to see the Kanban Backlog and please follow this link for more details:

https://confluence.atlassian.com/jirasoftwarecloud/using-your-kanban-backlog-856846180.html

let me know how it goes. I f it doesn't work I will be more than glad to help more.

Paul Hartness

I've been to the board settings and checked (as per the documentation) the columns tab but I don't see the area described as the Kanban backlog. I don't have the option to drag any status onto a Kanban backlog area to enable it.

Tinker Fadoua

(Sigh) I can see that on the screenshot. I have my personal Cloud account and that's how I found it.

I think you should open a ticket with Atlassian because the feature should be available on the version you installed.

Paul Hartness

ok, I think I will. Thanks for all your help mate

Leonard Chew

Hi Paul

Probably a Dark Feature is missing.

Go to the Dark Features System Administration Page:
https://<yourserver>/secure/SiteDarkFeatures!default.jspa

Check your enabled Dark Features. These two Features need to be enabled.

com.atlassian.jira.agile.darkfeature.kanplan.enabled
(enables the kanban board backlog)
com.atlassian.jira.agile.darkfeature.kanplan.epics.and.versions.enabled
(enables the epic and version tab for the kanban board backlog)

kanplan.enabled.png
When I had updated from Jira 7.2.1 to Jira 7.7.1, the first of these two Dark Features (kanplan.enabled) was missing and the Kanban Backlog was not configurable.

Ties de Goeij

Hello Leonard, Paul,

Having the same problem as described above. Updated Test platform from 7.2 via 7.4 to 7.8, Kanban backlog works as expected. Prod platform directly from 7.2 to 7.8, Kanban backlog is not visible. Also not able to add a Sprint Goal to a sprint. Checked the Dark Features, they are identical to the screenshot above. What am I missing? Maybe a reboot of the Jira server?

Athanasios Bladis

Is there an alternative for the Backlog in Kanban Board in the previous version 7.3.8?