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Unable to set Due Date on Issue

dynamicl

Tried this on a few issues in a sample project and a new project with a new issue.

All the fields on the right hand side can be edited with the exception of due date. If I clicked over the grey text 'None' it doesn't do anything at all. I've tried in Chrome and IE and I cant set it in either.

Am I missing something? Does it rely on another field being set first?

Thanks

Accepted answers

Alexey Matveev

Hello,

The duedate field must be added to the edit screen for the issuetype and the user must have the schedule issues permission.

All comments

Andreia Filipa Fernandes

Hello,

Please check the permission scheme of the project and then the Schedule Issues permissions. Your user / group must have permission to change the Due Date

Alexey Matveev

Hello,

The duedate field must be added to the edit screen for the issuetype and the user must have the schedule issues permission.

dynamicl

The permission scheme looks like the default ...

Schedule Issues

Ability to view or edit an issue's due date.

Project role

- atlassian-addons-project-access

Application access

- Any logged in user

I created the project and I'm the administrator. I even added the site-admins group to the schedule permission above, logged out and logged back in and still nothing when I click on 'None' under Due Date.

Any ideas?

Thanks

dynamicl

This is a trial by the way, just set it up today. Could the field be disabled in the trial period?

Thanks

Alexey Matveev

Click the edit button and see if the duedate on the edit screen

Alexey Matveev

No, it can not be disabled

dynamicl

Can't see the Due Date field on the edit screen.

dynamicl

Ok, think I got there.

Added the 'Due Date' field to the 'Default Issue Screen' Screen configuration. Now when I pull up the issue and click 'Due Date' it shows the calendar.

Thanks for your help!

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