I'm having a lot of trouble importing JSON data which needs to include values for custom fields. The ids and types of the custom fields are already defined, but the JSON import ignores them. "issues": [ { "key" : "TEST-1", "summary" : "Summary text goes here", "customfield_10082" : "Some text" } ] I know it's possible to add custom fields with this format "customFieldValues" : [ //Custom Fields which accepts single values: { "fieldName" : "My Awesome Text Field (single line)" , "fieldType" : "com.atlassian.jira.plugin.system.customfieldtypes:textfield" , "value" : "some text" } , But this creates completely new custom fields. It doesn't populate any that have already been defined.

Thanks, Fabian. I thought that style would add an custom field every time. But it is updating the value. That is the solution...

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How to import JSON data with custom fields

Richard_Phelan

I'm having a lot of trouble importing JSON data which needs to include values for custom fields. The ids and types of the custom fields are already defined, but the JSON import ignores them.

"issues": [
 {
  "key" : "TEST-1",
  "summary" : "Summary text goes here",
  "customfield_10082" : "Some text"
 }
]

I know it's possible to add custom fields with this format

 <span>"customFieldValues"</span><span>:</span> <span>[</span>
                    <span>//Custom Fields which accepts single values:</span>
                        <span>{</span>
                            <span>"fieldName"</span><span>:</span> <span>"My Awesome Text Field (single line)"</span><span>,</span>
                            <span>"fieldType"</span><span>:</span> <span>"com.atlassian.jira.plugin.system.customfieldtypes:textfield"</span><span>,</span>
                            <span>"value"</span><span>:</span> <span>"some text"</span>
                        <span>}</span><span>,</span>

But this creates completely new custom fields. It doesn't populate any that have already been defined.

Accepted answers

All comments

Alexey Matveev

Hello,

Try to add the custom field on the create and edit screen and have a look.

Richard_Phelan

I had already done that.

Alexey Matveev

What is the type of your custom field?

Richard_Phelan

I have tried text and doubles. But it looks like the Json import is not capable of dealing with custom properties in the way I need. A bit of research has turned up reports from others who have hit the same snag.

However, the CSV import function is much more capable. I reworked my process around that and have found that I can do everything that I need to do.

Fabian Duft_uovsxg

I had the same problem.
Checking if the CF is only allowed in a certain context and if editing it is possible in the project solved the problem.
Jira then maps the values to the already existing CF.

Christian Pavelka-Ulfendahl_w0k48s

Can I ask what version of Jira you're on? When I tested on Jira Server 8.1.1 (Software) it still created new CF:s.

Fabian Duft_uovsxg

I tested it on Jira 8.20.8 (i)

Urs_zljnnk

has anybody solved that problem ? I am in the same situation.

Fabian Duft_uovsxg

Yes please see my comment below

Urs_zljnnk

Thanks for your answer. Yes, I have read your answer but it does not seem to work with Jira Cloud.

Following simple json file:

{
  "projects": [
    {
      "key": "OFFER",
      "issues": [
        {
          "issueType" : "Task",
          "summary" : "Code Generierung (Sprints)",
          "description" : "A description",
          "customfield_10056" : "OP279"
        }
      ]
    }
  ]
}

The standard fields are imported but the custom field not. There is no error message or something special in the log.

Fabian Duft_uovsxg

I have no experience with the cloud, but I guess you are importing the CF wrongly.
You should do it in the following format:

"customFieldValues": [ { "fieldName": "Story Points", "fieldType": "com.atlassian.jira.plugin.system.customfieldtypes:float", "value": "15" }, { "fieldName": "Business Value", "fieldType": "com.atlassian.jira.plugin.system.customfieldtypes:float", "value": "34" } ]

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