Make requests to JIRA from external application (like create or update transition)

Question

I am able to create/update issue transitions with JIRA REST API using Basic Authentication and OAuth. Below are the issues which I am facing:

Basic Authentication requires JIRA credentials to be sent by external application to make requests/transitions. This approach is not friendly because JIRA API requires username/password and some how external application should be able to pass these credentials.

2. And with OAuth, able to perform actions by using OAuth token, here token is specific to user registration. So here requirement is to know who is performing the action (transitions and updations) and it will be difficult to ask individual users to register their own tokens. Is there a way to identify each user even by sharing a single token, to precise this I will maintain the same user names in JIRA and in my external application database, by identifying the username actions should be registered on the user who sent request rather than the user generated the token.

Otherwise is there way to create OAuth tokens whenever the external app makes a request to JIRA( like on demand).

finally my expectation is "External application to make requests to JIRA" with logged-in users and actions should be logged on user who makes a request (like update on transition actions).

Thanks in advance.

Alexey Matveev · Answer

First you have to look at the plugins which are available for Jira. For example, I found this one

https://marketplace.atlassian.com/plugins/com.resolution.atlasplugins.samlsso.Jira/server/overview

This plugin supports

* Business class support for Microsoft ADFS, Azure AD, GSuite
* Standards based compatiblity with Shibboleth, Onelogin, Ping, Okta, OpenAM, WSO2, NetIQ, Keycloak

Then choose the system you like from the list above. Install the system, install the trial version of the add-on and try to write an external app.

Also think on how a user will authenticate in the system first. When using Kerberos a user authenticates on login (that is where the user provides the password). The problem is that the user at least once must authenticate with the system. I guess the best way is on logon to the pc. Try to find information if it is possible with the systems.

Harinath T_eg2j6k · Answer

Thanks a lot,
Is there any alternate solution for us without Active Directory help.

To make SSO does it require Active Directory?

Please don't mind I am very new to SSO implementation.

Alexey Matveev · Answer

It requires Active Directory. You can read more here

https://discuss.pivotal.io/hc/en-us/articles/115008269167-How-to-setup-Kerberos-authentication-with-Windows-Active-Directory-in-HDB

I am not aware if Active Directory can be changed to something else.

Also you need to install an add-on on Jira. You were offered Kantega add-on. That is exactly what we used. If you call a rest service using the add-on there is an option in the add-on which you have to check if you want Kerberos authentication using REST API