nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Image preview not morking

Tim Van Kerckhove

Hi,

Chrome: Version 63.0.3239.108 (Official Build) (64-bit)

Firefox: 57.0.2 (64-bit)

Internet Explorer: 11.125.16299.0

Microsoft Edge 41.16299.15.0

When clicking on an image, the page updates and looks to be loading the image to preview it but never shows the image.

Only the black ribbon on top (showing the image name with the version number) is showing.

I can see in the Developer tools that following warnings come up:

MediaViewer: #updateFiles() is deprecated use #setFiles() instead.
MediaViewer.updateFiles @ com.atlassian.confluence.plugins.confluence-previews:mediaviewer-core.js:797
q @ com.atlassian.confluence.plugins.confluence-previews:confluence-previews-js.js?locale=en-GB:55
j @ com.atlassian.confluence.plugins.confluence-previews:confluence-previews-js.js?locale=en-GB:55
d @ batch.js?analytics-enabled=true&analytics-uploadable=true&build-number=7502&confluence.table.resizable=true&confluence.view.edit.transition=true&healthcheck-resources=true&highlightactions=true&hostenabled=true&is-server-instance=true&isSystemAdministrator=true&locale=en-GB&nps-acknowledged=true&nps-enabled=true:4274
(anonymous) @ batch.js?locale=en-GB:1300
k @ batch.js?locale=en-GB:195
add @ batch.js?locale=en-GB:195
m @ batch.js?analytics-enabled=true&analytics-uploadable=true&build-number=7502&confluence.table.resizable=true&confluence.view.edit.transition=true&healthcheck-resources=true&highlightactions=true&hostenabled=true&is-server-instance=true&isSystemAdministrator=true&locale=en-GB&nps-acknowledged=true&nps-enabled=true:4274
n @ batch.js?analytics-enabled=true&analytics-uploadable=true&build-number=7502&confluence.table.resizable=true&confluence.view.edit.transition=true&healthcheck-resources=true&highlightactions=true&hostenabled=true&is-server-instance=true&isSystemAdministrator=true&locale=en-GB&nps-acknowledged=true&nps-enabled=true:4274
dispatch @ batch.js?locale=en-GB:240
h @ batch.js?locale=en-GB:231
com.atlassian.confluence.plugins.confluence-previews:mediaviewer-core.js:510 MediaViewer: #getCurrentFile() is deprecated use #getCurrent() instead.

Accepted answers

All comments

Shannon S

Hi there,

Could you let us know what version of Confluence you're running as well as if it's for all file previews and all file types?

Regards,

Shannon

Tim Van Kerckhove

Hi,

Here is the version information:

Confluence Version 6.6.0
Build Number 7502

Tried it with *.PNG files and *.txt files and both of them are not showing in the preview. The txt file is not even showing the version information in the upper left hand corner. Here's a screenshot.

Kind regards,

TimVK

Shannon S

Tim,

.txt preview is not supported at this time:

CONFSERVER-36508 Preview file experience to include .txt file, .html file, .msg file

However, PNG is, so let me look into this more and see what I can find out for you.

Regards,

Shannon

Shannon S

Tim,

Can you check your Atlassian Confluence Server log when you trigger the .png previews and let me know what errors come up?

Thank you!

Regards,

Shannon

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