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Permissions on Parent Ticket vs Sub-Task

Scott McDonald_qykakt

Hello:

I have a parent ticket with 10 subtasks included, which only 5 of them are assigned to a specific user. The user that is assigned to those 5 can't see all of the subtasks on the parent ticket. The way I am reading the permissions is that if you have the browse permission, you should be able to see all issues within the project, regardless assignee or not.

Is that true? Is there something more I should be looking at?

Thank you,
Scott

Accepted answers

All comments

Joe Pitt

It sounds like you have a issue security scheme attached. It could be a scheme where only the assignee can see them.

Scott McDonald_qykakt

To throw another wrench in the mix, I, as an admin, can click on the Parent ticket and see all 10 subtasks. I'm not the assignee, nor a watcher, etc. I'm only a sys admin and admin to the project.

Joe Pitt

The scheme could also permit the project admin. You need to find out if a security scheme is being applied. Look up security schemes in the documentaion

Scott McDonald_qykakt

It doesn't appear a scheme is associated. When I view the Issue Security Schemes, none are tied to the project I'm working out of. When I click "Configure Fields". "where's my field" under the edit screen of an issue, I am presented this message: The Security Level system is not present because the project 'Identity Lifecycle Management' has no security scheme associated with it. To solve this issue, go to the 'Identity Lifecycle Management' project security configuration and add a security scheme for this project.

Joe Pitt

I'm out of ideas then

Nic Brough -Adaptavist-

Could you have "assignee browse" permission enabled?

To check this, go to a temporary/test permission scheme and try adding a new permission to it. At the bottom of the list of types (Group, role, assignee, reporter, etc) are you offered "Reporter Browse" and/or "assignee browse"? As well as the normal "assignee" and "reporter" options

Jyoti Bisoi

If a security scheme is applied here, How can we get a read only view and status without a link to the sub-task

Nic Brough -Adaptavist-

You don't. Security is about hiding issues, not fields. You can either see an issue or you can not. Sub-tasks take on the security of their parent.