Is it really true that a preceding AD prevents the creation of users in JIRA Internal Directory?

Ignacio Pulgar

The docs on Managing multiple directories describe this sample scenario:

• You have connected two directories: A read/write LDAP directory and the internal directory.
• The LDAP directory is first in the directory order.
• All new users will be added to the LDAP directory. It is not possible to add a new user to the internal directory.

If that's true, why can I perform the following actions?

With this directory order:

I select 'JIRA Internal Directory':

And the user is created in JIRA Internal Directory:

So the question is: Why am I able to create a user in JIRA Internal Directory?

My guess is that the configuration of the LDAP directory might not be read/write, but I am unsure on how to check that, even after having had a quick look at the 'Directory Configuration Summary' page.

Any ideas?

Andy Heinzer

Hi @Ignacio Pulgar

I believe that document might be using an outdated example.  At one time in older Jira versions I believe this was true.  However in modern Jira Server versions it certainly does appear that you can create new users in the directory of your choice.

As such I have created a ticket for our documentation team to update these pages accordingly.   You can track that progress over in https://jira.atlassian.com/browse/JRASERVER-66520

Thanks for bringing this error to our attention.
Andy