Email Notification

Question

I treid creating a notification scheme for my project. I added few notification rules like issue creat, issue update and so on.

I receive a email notification whenever i creat a new issue. when ever i update the issue only the current assignee and the reporter are receiving the notification. But i added a single user filed mentioning a specific mail id. The single user is not receiving any notifications when ever there is a update.

I checked the rule by using the notifiation helper, it says the partcular person will receive the update

issue update is trggered when the issue is transition from approval pending to approved

Vladimir Horev - RaleyApps · Answer

@Karthik Mohan

You can use our add-on Raley Email Notifications to specify which users will receive notifications.

Cheers,

Vlad

Karthik Mohan · Answer

Hi @Evgeniy Russkikh by default it was a genric event but i changed it to Issue update. And in the issue update notification event scheme i have defined to whom  the notificaions should be sent.

Evgeniy Russkikh_cssm12 · Answer

are you sure your postfunction is Issue Updated? By default all new transitions have Generic Event