JIRA Service Desk, integration with self-developed JIRA plugin

Question

Hello,

our HelpDesk requires collaboration JIRA Service Desk with a data source - i.e. list of terminals.

Our developers are able to implement a new plugin to JIRA to obtain data. Is there any option to use this plugin in the JIRA Service Desk - search combo box?

Thank you

dD

Juraj Drusc · Answer

Thank you for your answer, I will try to implement it in the Service Desk

RVal · Answer

There is am existing plugin - Kepler Database Custom Field

https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.databasecf

By using this plugin you can configure selection list to load selection options from database. With the latest version of plugin it also works in Service Desk