I would like to create a report of how long it takes tickets to transition for one state to another. In our Scrum we have 4 states (ToDo, In Progress, In Verification and Done). So I would like to create a report that I can get the average time from ToDo to In Progress, In Progress to In Verification, etc. but this would require that JIRA keeps track of all the transitions.
So can someone tell me if they keep track of this information and if so how would I get access to it?
Thanks