Issue not Appearing in Some Filters

Joshua Balsillie

The issue in question let's call ISSUE-1.

assignee: [me] (I am the admin/account holder)

reporter: [me]

status: "In Progress"

statusCagegory: "In Progress"

workflow: [same as all other projects]

Problem

assignee = currentUser() OR reporter = currentUser()

• Does not show ISSUE-1

statusCategory = "In Progress"

• Shows ISSUE-1

Combine the two and:

(assignee = currentUser() OR reporter = currentUser()) AND statusCategory = "In Progress"

• Does not show ISSUE-1

Dashboard > "Two Dimensional Filter Statistics" Gadget filtered by Assignee / Status

• showing 1 issue marked "Unassigned"
• Clicking the Unassigned total "1" produces the following filter:

statusCategory = "In Progress" AND assignee is EMPTY

• Does not show ISSUE-1
• Related: JQL for Unassigned Issues Makes No Sense

statusCategory = "In Progress" AND assignee is not EMPTY

• Does not show ISSUE-1

statusCategory = "In Progress" AND assignee = unassigned

• Does not show ISSUE-1
• Warning message: The value 'unassigned' does not exist for the field 'assignee'.

statusCategory = "In Progress" AND assignee = "Unassigned"

• Does not show ISSUE-1
• Warning message: The value 'Unassigned' does not exist for the field 'assignee'.

Requested from Comments

What I am looking for from comments are:

1. A resolution
2. A work-around
3. A link to a known bug
4. Validation that I am not the only one experiencing this issue (so a bug can be submitted to Atlassian)

Josh Steckler

Have you verified that your index is up to date? If not you may still want to try reindexing. 

May also try disabling then re-enabling the user directory unless you're using local directory (or on cloud).