Outgoing mail in JIRA Service Desk

Question

Hi Team,

when I invite a user or a customer into my JIRA  Service Desk, which outgoing email is JIRA using to do that?

Thanks,

Radim

Radim Drinka_bdd1q2 · Answer

Hi Ivan,

thank you for the answer. My question was, which email sends the Invitation. I assume the whole Topic is a bug, see https://jira.atlassian.com/browse/JRASERVER-62061. That´s why I was confused before I found the issue.

Ivan Tovbin · Answer

Hi Radim,

I assume you would like to edit these emails or, even better, turn them off. Unfortunately you cannot do that. Check this suggestion ticket for more details:

https://jira.atlassian.com/browse/JSDSERVER-1708