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How to set a jira systems administrator

Sian Royal

I have been going round in circles with this. Has anyone got a step by step guide? I have tried to follow the documentation but my drop down has Browse Users, Create Shared Objects, Manage group filter subscriptions and bulk change. The group has Anyone in the box. I have no idea what to pick.

Thanks

Accepted answers

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Nic Brough -Adaptavist-

Are you on Cloud or Server?

Sian Royal

I am on Cloud thanks.

Nic Brough -Adaptavist-

Ok, you're not going mad! :-)

You don't get Systems Administrator on Cloud, it's restricted to Atlassian support only. You can't go above "Jira administrator"

Sian Royal

I am on cloud thanks.

Sian Royal

Aaaahhh right thanks for this.

Sian Royal

Aaaaahhhh right thanks. The documentation needs to be tweaked, I don't find it very user friendly.

Nic Brough -Adaptavist-

My guess would be that you hit the Jira Server docs, rather than the Cloud ones. It happens a lot (in both directions), and I also think it could be made more clear.

Sian Royal

Yes I agree, there are many areas that could be clearer. Thanks again for you help.