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Show transition screen conditionally based on field value in issue

Jennifer McVicker

We have a common workflow that is shared by many development teams. When the story is completed and pushed to the "ready for release" status, developers are supposed to fill in a "deployment instructions" field, but they aren't doing it consistently on my team. I've created a screen that has a required field for deployment instructions. However, I don't want this to affect ALL teams, I only want it to affect mine. There is a custom dropdown field on all story screens called "Team"; if my team is selected, I want that popup to show.

Is this possible? We do have ScriptRunner; I'm wondering if it might be done with that.

Accepted answers

Nic Brough -Adaptavist-

The answer for people with no ScriptRunner is "create separate workflows"

SR people have another option - parallel transitions. Have two transitions that go from one place to another, with similar names. One should have the screen, the other should not. You then place a scripted condition on each - one that says "when team = x" and the other says "when team != x". Mutually exclusive, so the users only ever see one of the two.

All comments

Nic Brough -Adaptavist-

The answer for people with no ScriptRunner is "create separate workflows"

Jennifer McVicker

Brilliant! Thank you Nic!

Ivan Tovbin

Is it just me or you can achieve this even without any add-ons? Create two transitions with similar names and use "User is in group" or "User in is project role" condition which is available out of the box?

Nic Brough -Adaptavist-

It depends on the condition needed. In the question, the condition outlined is not one you can do with "plain" Jira off-the-shelf.