Prevent a specific user from generating notifciations

Question

We're evaluating an automation plugin (Automation Lite for Jira) for it to transition a case when it's assigned to specific team members.

It works really nicely, but it generates a notification to anyone watching (plus reporter and assignee).

There's really no need in that notification, and my concern is that it will be generated for every execution by this plugin.

Is there a way to exclude notifications for updates done by this specific plugin-user?

Thanks!

unknown · Answer

Thank you!

I wish we had this on the cloud, seems like the exact thing I need :)

unknown · Answer

Thanks, my action is transitioning an issue, any idea how I can make it unique enough to still send emails for other transitions?

Nick Menere · Answer

Hi Shira,

If you are using the server version there is an option under "More options" that enables you suppress emails:

In Cloud, we don't have this available and you will need to suppress them though Jira's notification system.

Cheers,

Nick