ASAP! HELP! Captcha 500 Error! Jira 7.3

Question

ASAP! HELP! Captcha  500 Error! Jira 7.3

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.jira.servlet.JiraImageCaptchaServiceImpl

somethingblue · Answer

Hi,

* Is this a constant issue or is it intermittent?
* Are you connected to CROWD or is this internal authentication?

I would like to see more of the logs to better determine what's going on.  You should see a stack trace in the logs with a line that says Caused by and reason similar to this:

Caused by: java.lang.ArrayIndexOutOfBoundsException: 0

Please post as much of the stack trace and the caused by statements.

Cheers,

Branden