we are using JIRA for change management and we want to use it for incident management to extend it for Incident what is the process?

Rahul Raut

Chris Dunne

You would need to create new workflows and issue types. But Atlassian already provide some of this in the marketplace.

Check out https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk.incident/server/overview

Regards

Chris

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